Core values lit the way in Episode 27, aired on June 27th at Moxie Hair Salon. We are going beyond identifying core values in mentoring session six. Stephen Adams explains how he holds his staff accountable with kindness, love, and generosity.
The episode starts with Stephen describing the feeling of being misunderstood by his staff. Curiosity about this feeling of being misunderstood opened a space in his thinking. Ideas emerged to re-engage his staff in his hair stylist educational program.
Hair stylists actually have a fear about the texture of hair. Who knew? Apparently, hair structure is everything. Listen in for more details. This episode ends with how reliability is tied to earning trust with others, and some constructive steps in handling staff. Try the exercise below for this week.
Staff Accountability at Moxie Hair Salon, Episode 31
Download this episode. (right click to download)
Mentoring Tips: When you hold your staff accountable, does your behavior reflect your core values? Give your staff ways to add to increase trust with you and their peers. Do you need help figuring that out how to hold your staff accountable?
Next Monday’s Mentoring Conversation:
Danielle Drevlow, CPA, is back for a second mentoring session. Door knocking worked so well for Danielle, another dilemma arose. Solving the dilemma organically emerged into a family business model. She also gives you concrete bookkeeping tips you can implement immediately.
Write down your top bookkeeping questions. You can post your questions to www.facebook.com/WeMentorMondayswithNancy or tweet Nancy @WeMentorMondays. Nancy will respond to your questions in a future episode.